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40 days of wear on Scarpa Hiking Boots

40 days of wear on Scarpa Hiking Boots

Final update! I returned the boots to Open Air who sent them onto Scarpa’s UK agent (Mountain Boot Company). on June 8th they refunded me the full purchase price with an admonishment from Open Air that they won’t supply me another pair of this boot model!

This an update to the disappointing saga of my  latest pair of Scarpa Terra GTX boots, purchased from Open Air in Cambridge, UK on the 7th April 2012 for over £120.

Scarpa Terra GTX Boots at 1.5 million steps 680 milesFrom my first post you can see the heels started to wear very badly after only 127 miles and started to leak water at 307 miles.  I’ve now completed the 676 miles of The South West Coast Path. This is a pic of the boots today after about 1.5 million steps or 680 miles (1000Km) or so. As you can see both heels are totally  worn down (making them lethal in wet conditions), the toes are also close to their limits. Most of the walking was over pretty soft terrain (you can see the rubber isn’t shredded at all).

Whilst away, I entered into some email correspondence with Scarpa which turned out very disappointing. Nathan Fullwood, Ast. General Manager of the UK distributors, The Mountain Boot Company, promised to call but none came 🙁  In an email to Open Air their response was:

“The wear rate of an outsole is linked to a number of factors including rubber shore. However Factors such as the midsole ( be it pu, Eva etc ) and the internal midsole ( texon, nylon internal board) will have a bearing even before one considers terrain, walking style and consumer abrasion.
The terra construction is overall designed to be light and cushioned, with an upper and sole that perform/ wear in tandem As the boot is close to impossible to resole effectivly. One could increase the durability of the sole by adding more rubber, but this would increase weight.
In our experience of the terra having sold over 50,000 pairs in the uk over the last 4 years, we are comfortable with its components and performance for its intended use. If we have seen a return on the product, it has almost always been linked to a more experienced and serious user expecting more from the product than it was really designed to do.
As such as per our initial feedback we would propose to trade your customer up into a product such as the ranger gtx or perhaps even a delta gtx. ” (my emphasis)

So they expect £120 to only buy you a pair of boots not designed for serious walking? Their website clearly says something different:


So it’s back to Open Air who say they will return them to Scarpa for me, maybe I should get the family Italian connection’s to give someone at Scarpa head office a call 🙂

It’s amazing to me that no one seems to make boots with easily replaceable heels, I would have thought they could be made to bolt on, rather like the bindings on my snow board. then I could carry spare heels on my trips 🙂



Reader Comments

  1. yes its all rather worrying.. especially as mine have worn out and will need replacing before we go to the pyrenees .. all i want is confort and boots that last !

  2. Yes, I would like a decent pair of boots for walking to and from work. 5 miles per day, for 20 days a month. 100 miles a month, mostly on tarmac. Army boots seem to last only about six months before the heel wears out at the back, and it cannot be replaced, or at least not easily.

  3. I am a walker, having completed c 2 c etc . My last pair were -Hi Tech. I was told by Go outdoors that they are not meant for 1 hour per day dog walking! They recommended Scarpa but having seen yours, I am doubtful.

  4. Exactly the same problem – I bought my Terra GTX for wearing to work in winter. I walk perhaps 2 miles a day in a city and 15 months on from purchase the sole is worn all over and has started to allow water in from the bottom of the boot. The heel is completely worn down on both boots and this started happening no more than 6-8 months from purchase. I estimate I have walked maybe 4-500 miles and the boots are now useless. They can’t be repaired so they are basically a £120 consumable. There’s nothing wrong with the uppers or the GTX but they will have to be binned anyway. Total rubbish.

    1. Hi they do resole but from what I can see they don’t re-heel which is what I require most. Also they seem to use standard Vibram soles as per Scarpa.

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